Shipping policy

Shipping Information

Delivery Times:
At EverydayAudrey, jewelry is shipped within 2 to 3 business days. Delivery times may vary depending on the carrier and the destination country.

Shipping Costs:
Shipping costs are calculated at checkout, based on the customer's location. For a precise quote, please contact EverydayAudrey.

It is important to note that any applicable customs fees in the destination country are the responsibility of the customer. These fees are not included in the item price.

Order Tracking:
Once the order has shipped, the customer will receive an email with a tracking number. Every order is shipped with tracking to ensure the security of the package.

Delivery Issues:
EverydayAudrey strives to meet the stated delivery times, but delays may occur due to unforeseen circumstances, such as weather conditions, strikes, or customs delays. In case of a significant delay, the customer is asked to contact EverydayAudrey for an order status update.

If a package appears to be lost, the customer is asked to contact EverydayAudrey promptly. An investigation will be opened with the carrier to locate the package. This process may take several days.

If a package arrives damaged, the customer must document the damage with photos and send them to EverydayAudrey immediately. The customer is also asked to keep all original packaging and the damaged items until further instructions are received. EverydayAudrey will work with the carrier to file a damage claim.

It is essential that the delivery address is accurate, as EverydayAudrey cannot be held responsible for lost packages due to an incorrect address.